Frequently Asked Questions

This page contains answers to common questions about the 50strong Mentor platform. If you have any additional questions, please contact us at mentor@50-strong.us.

Getting Started

How do I sign up for 50strong Mentor?

Both mentors and mentees sign up using LinkedIn Single Sign-On (SSO). This allows the platform to pull publicly available LinkedIn profile information—so you can get started quickly without creating a separate password.

Can I sign up without a LinkedIn profile?

Not at this time. LinkedIn SSO is required for mentors and mentees.

What information do I need to provide when I sign up?

You’ll enter basic demographic and career-related information. No sensitive personal data—such as Social Security numbers or financial details—is collected.

Privacy & Data

What data is collected and how is it used?

We collect only what’s necessary to facilitate mentor-mentee connections: your LinkedIn public profile information, areas of expertise or interest, and your availability. This data is securely stored within the platform and only visible by platform and organization admins.

How long is my data retained?

If you delete your account, your data is retained for 60 days before permanent deletion, in line with our Privacy Policy, and Terms of Service.

Scheduling & Availability

How do mentors set availability?

Mentors manually enter available time slots in their profile. The platform does not pull from personal or work calendars.

How do mentees book time with mentors?

Mentees browse available mentors, view profiles, and book open time slots. Mentors receive an email notification to accept or decline the booking.

Can I share my mentor profile with others?

Yes! Every mentor has a unique, shareable profile link to make it easier for mentees to connect.

Meetings & Communication

How do we communicate for the actual meeting?

All sessions are conducted via Zoom. When a booking is confirmed, the system automatically generates a Zoom link and includes it in the calendar invite. Neither party needs a Zoom account.

Is there a chat or messaging feature?

There is no in-platform chat. Communication occurs through automated system emails and calendar invites.

Can I choose the type of mentoring conversation?

Yes. Mentors and mentees agree on the focus for the session—resume review, career advice, interview prep, industry insights, etc.

For Mentees

Can I book more than one session with the same mentor?

Yes, if the mentor has additional availability.

Can I view a mentor’s profile before booking?

Absolutely. You’ll see their LinkedIn profile, expertise areas, and available times before sending a booking request.

Is there a cost to participate?

No. All mentoring is volunteer-based and free for mentees.

For Mentors

Am I required to commit to a certain number of hours?

No. You control your availability and how often you meet with mentees.

How do I prepare for a meeting?

You can review the mentee’s profile before accepting the booking to tailor the conversation to their needs.

Can I track my volunteer hours?

Yes. If your company/organization is a partner of 50strong they can capture your mentoring hours for reporting.

Technical & Support

I logged out, but when I tried to log back in, it automatically signed me in again.

LinkedIn SSO maintains your LinkedIn session in your browser. To fully sign out, log out of both the 50strong Mentor platform and your LinkedIn account.

Is the platform mobile-friendly?

Yes. You can view profiles, set availability, and join sessions from both desktop and mobile devices.

How do I get help if I have a problem?

Contact the 50strong mentor support team via email at mentor@50-strong.us.

Quick Tips for Success

  • Keep your availability up to date so mentees can connect when you’re open.
  • Add future time slots—even if you’re busy short-term—to allow mentees to plan ahead.
  • Be clear in your profile about your expertise areas or career stage to help with matching.
  • Remember: This is about real, outcome-driven conversations, not transactions.